1. MAKING
A BOOKING
When you make a booking you must complete the booking form, accepting
on behalf of all your party the terms of these booking conditions and
pay a deposit as shown on your booking form. A contract will exist when
we issue our confirmation invoice. For bookings made within eight weeks
of departure date you must pay the full hire charge at the time of booking.
For bookings 50% of the hire charge is required as a Deposit, with the
balance at least 56 days before departure date. We also require a £100
refundable loss and breakages Security Deposit. If the balance is not
paid in time we reserve the right to cancel your holiday, retain your
deposit, and you will remain liable for the balance.
2. TERMS
You may commence occupation of your boat at 2.00pm. Saturday (subject
to unavoidable delays), or at the time shown on your invoice. You must
return your boat by 9.00am. And vacate by 9.30am. At the end of your
holiday. You are obliged to return and leave your boat in a clean and
tidy condition. Failure to comply with the return procedure will result
in an extra charge of £15 per hour. The prices shown are for the
hire of the boat only. The price of your holiday is fully guaranteed
and will not be subject to surcharges.
3. INSURANCE
The boat and its equipment are insured against damage resulting from
collision or impact and against the hirer’s liability to other
parties. The insurance does NOT cover the hirer’s personal effects.
No liability can be accepted for loss or damage to client’s property,
baggage, motorcars, etc., however caused. You must comply with the navigation
bylaws. Cruising after sunset or before dawn is not allowed and your
speed must not be such as would inconvenience or endanger other waterway
users. You must not tow other boats or be towed, and you must not take
your boat out to sea or enter tidal rivers. No electrical appliances
or heaters of any kind may be taken on board without the permission
of the owners. We strongly recommend that travel insurance with full
cancellation cover be taken out.
4. CANCELLATION
Telephone us immediately if you wish to cancel your holiday. At the
same time send us by first class mail your confirmation and invoice.
The postmark date is the date on which the cancellation becomes effective.
Your cancellation will be acknowledged by us in writing. If you cancel
56 days or more before your start date then you will only forfeit your
deposit. If you cancel less than 56 days before your start date then
you will be responsible for the balance. You may be able to reclaim
your deposit or balance from your insurance if your reason for cancellation
is within the scope of your holiday insurance and provided that you
have taken it up.
5. IF
WE CHANGE OR CANCEL YOUR HOLIDAY
It is unlikely that we will have to make changes to your holiday, but
we do plan the arrangements well in advance. Occasionally changes may
be made, which we reserve the right to do at any time. Most changes
are minor, and we will advise you at the earliest possible date. If
a major change becomes necessary (such as a change of boat to one which
can reasonably be considered to be of a lesser standard to that originally
booked, or a change to a different area of the country). You will have
the choice of either accepting the change of arrangements, or taking
another available holiday with us, or cancelling your holiday and receiving
a full refund. Please note: - Compensation will not be payable if we
are forced to cancel or in any way change your holiday due to war, threat
of war, riot, civil strife, industrial dispute, terrorist activity,
natural or nuclear disaster, fire, adverse weather conditions or similar.
6. YOUR
RESPONSIBILITIES
A free demonstration run is given at the time of take over, after which
you will be responsible for any damage or loss to the boat and its equipment.
Costs resulting from negligence, deliberate damage to the boat, waterway
property or to a third party will be your responsibility. You are responsible
for the boat’s safe navigation. Persons under 18 may not control
the boat without the supervision of an adult. In the case of an accident
or damage to the boat or any other craft, or to waterway property, you
must, as soon as possible, report the extent of the damage to Goods
Hire Boat Co. Ltd. together with the name of any boat involved, and
the name of the owner or person in charge and any relevant witnesses.
You are also responsible for any charges made by waterways authorities
if you cause loss of water or damage to their property. The hirer must
not admit liability for any accident and must not arrange for repairs
to be done without the permission of Goods Hire Boat Co. Ltd. Hirers
must not attempt to repair the boat or its equipment without permission
from the Company.
7. DELAYS
AND COMPLAINTS
We will not accept responsibility for loss of time or expenses caused
by accidental damage whilst the boat is in your charge. No liability
can be accepted for loss or damage or expense for any defect or breakdown
occurring during your cruise unless the failure is found to be due to
the negligence of the Company. Any such occurrence must be reported
immediately to the Company so that it is able to repair the boat or
remedy the situation. The Company cannot be responsible for delays or
non-fulfilment of programmes caused by breakdown, unforeseen defects,
closures, repairs to navigational works, shortages of water, non availability
of fuel or any other similar cause. In the event of a breakdown, no
financial or other compensation will be due unless it is proved to be
negligence on the part of Goods Hire Boat Company Ltd. In any case no
compensation will be due if the time lost is less than 48 hours. If
you have a complaint please inform the Company immediately so that it
may take remedial action.
8. UNSUITABLE
HIRERS
The Company reserves the right to hand over the boat to any person,
who in their opinion is not suitable to take charge. In such cases a
full refund will be given and the contract between the hirer and the
Company is terminated.
Please
note: - This contract is made on the terms of these booking conditions,
which are governed by English law.
