When you make a booking you must complete the HOLIDAY BOAT BOOKING FORM, accepting on behalf of all your party the terms of these booking conditions and pay a deposit as shown on your booking form. A contract will exist when we issue our confirmation invoice. For bookings made within eight weeks of departure date you must pay the full hire charge at the time of booking. For bookings 50% of the hire charge is required as a Deposit, with the balance at least 56 days before departure date. We also require a 100 refundable loss and breakages Security Deposit. If the balance is not paid in time we reserve the right to cancel your holiday, retain your deposit, and you will remain liable for the balance.

You may commence occupation of your boat at 2.00pm. Saturday (subject to unavoidable delays), or at the time shown on your invoice. You must return your boat by 9.00am. And vacate by 9.30am. At the end of your holiday. You are obliged to return and leave your boat in a clean and tidy condition. Failure to comply with the return procedure will result in an extra charge of 15 per hour. The prices shown are for the hire of the boat only. The price of your holiday is fully guaranteed and will not be subject to surcharges.

The boat and its equipment are insured against damage resulting from collision or impact and against the hirer’s liability to other parties. The insurance does NOT cover the hirer’s personal effects. No liability can be accepted for loss or damage to client’s property, baggage, motorcars, etc., however caused. You must comply with the navigation bylaws. Cruising after sunset or before dawn is not allowed and your speed must not be such as would inconvenience or endanger other waterway users. You must not tow other boats or be towed, and you must not take your boat out to sea or enter tidal rivers. No electrical appliances or heaters of any kind may be taken on board without the permission of the owners. We strongly recommend that travel insurance with full cancellation cover be taken out.

Telephone us immediately if you wish to cancel your holiday. At the same time send us by first class mail your confirmation and invoice. The postmark date is the date on which the cancellation becomes effective. Your cancellation will be acknowledged by us in writing. If you cancel 56 days or more before your start date then you will only forfeit your deposit. If you cancel less than 56 days before your start date then you will be responsible for the balance. You may be able to reclaim your deposit or balance from your insurance if your reason for cancellation is within the scope of your holiday insurance and provided that you have taken it up.

It is unlikely that we will have to make changes to your holiday, but we do plan the arrangements well in advance. Occasionally changes may be made, which we reserve the right to do at any time. Most changes are minor, and we will advise you at the earliest possible date. If a major change becomes necessary (such as a change of boat to one which can reasonably be considered to be of a lesser standard to that originally booked, or a change to a different area of the country). You will have the choice of either accepting the change of arrangements, or taking another available holiday with us, or cancelling your holiday and receiving a full refund. Please note: - Compensation will not be payable if we are forced to cancel or in any way change your holiday due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or similar.

A free demonstration run is given at the time of take over, after which you will be responsible for any damage or loss to the boat and its equipment. Costs resulting from negligence, deliberate damage to the boat, waterway property or to a third party will be your responsibility. You are responsible for the boat’s safe navigation. Persons under 18 may not control the boat without the supervision of an adult. In the case of an accident or damage to the boat or any other craft, or to waterway property, you must, as soon as possible, report the extent of the damage to Goods Hire Boat Co. Ltd. together with the name of any boat involved, and the name of the owner or person in charge and any relevant witnesses. You are also responsible for any charges made by waterways authorities if you cause loss of water or damage to their property. The hirer must not admit liability for any accident and must not arrange for repairs to be done without the permission of Goods Hire Boat Co. Ltd. Hirers must not attempt to repair the boat or its equipment without permission from the Company.

We will not accept responsibility for loss of time or expenses caused by accidental damage whilst the boat is in your charge. No liability can be accepted for loss or damage or expense for any defect or breakdown occurring during your cruise unless the failure is found to be due to the negligence of the Company. Any such occurrence must be reported immediately to the Company so that it is able to repair the boat or remedy the situation. The Company cannot be responsible for delays or non-fulfilment of programmes caused by breakdown, unforeseen defects, closures, repairs to navigational works, shortages of water, non availability of fuel or any other similar cause. In the event of a breakdown, no financial or other compensation will be due unless it is proved to be negligence on the part of Goods Hire Boat Company Ltd. In any case no compensation will be due if the time lost is less than 48 hours. If you have a complaint please inform the Company immediately so that it may take remedial action.

The Company reserves the right to hand over the boat to any person, who in their opinion is not suitable to take charge. In such cases a full refund will be given and the contract between the hirer and the Company is terminated.

Please note: - This contract is made on the terms of these booking conditions, which are governed by English law.


Booking and cancellation policy

Provisional bookings
  • A provisional booking will be held for up to 7 days until receipt of booking form and 25 booking deposit.
  • On receipt of the DAY BOAT BOOKING FORM and deposit the booking is confirmed and the booking deposit is non-returnable.
  • If the provisional booking is not confirmed after 7 days it will be removed.
Confirmed bookings
  • A confirmed booking will be held until 7 days before the hire date when the balance of the hire fee is due.
  • Payment of the balance of the hire fee is required at least 7 days before the hire date to keep the booking.
  • Cancellation before the balance due date will result in loss of the 25 booking deposit.
  • Cancellation after the balance due date, or failure to take the boat out on the agreed date will result in the loss of the whole hire fee.
The contract does not take effect until we have received and accepted a completed booking form and the booking deposit from the hirer whose minimum age must be 21 years.

We reserve the right to decline a booking or refuse to hand over a boat to anyone we consider to be not suitable to take charge; in such cases any monies received will be refunded in full and the contract will be discharged without further liability to either party.

Identification must be shown with proof of address.

A refundable security deposit of 100 is payable at the time of hire and provided that the boat and its equipment is returned on time, clean and tidy, without loss or damage and the craft has not been involved in any accident; the deposit will be refunded in full.

Normal boarding time on the day of hire is 10:00am. Instructions will be given to the nominated 'Responsible Person' on boat handling and safety, after which the hirer will be responsible for the boat and its equipment. Return time is 4.00pm.

The boat should be returned by the agreed time in a clean and tidy condition. A payment of 30 per hour will be charged for late return unless alternative arrangements have been made at the time of departure. All or part of the security deposit may be forfeited if the boat is returned in an unreasonable or dirty condition.

The 'responsible person' has charge of the boat and is responsible for its safe navigation. No person under the age of 18 may control the boat without supervision by an experienced adult. In the event of any accident involving the boat or any other craft or property, it is your responsibility to establish the name of any boat involved and the names and addresses of the owner/hirer. Then report these facts to us as soon as possible with full details of the accident and damage. No repairs may be put in hand without our consent.

The 'responsible person' and at least one crew member must remain sober whilst navigating. Alcohol limits are as defined by the Public Road Traffic Acts.

We reserve the right to repossess the boat at any time where an accident or damage has occurred or is likely to occur because of the unsuitability of the hirer; also when a boat is found to have more passengers on board than specified in the booking form or where the hirer is causing a nuisance to the public. In such circumstances we shall not be liable to make a refund of any part of the hire charge or security deposit paid.


Hirers must ONLY use cabin top, cabin sides or bow to access safety equipment.

You may not take aboard without our approval portable heating, lighting or electrical equipment or anything that may cause danger to the boat its occupants or equipment.

Pets or live bait are not allowed on board without our consent.

You should not attempt to tow other craft, cruise after dark or take part in any race. You should navigate with caution at all times; observing speed restrictions, relevant bye-laws and waterways instructions.

We shall not be responsible for the consequence of delays or restrictions to cruising arising from obstructions, damage or repairs to the navigation and associated structures, flooding, shortage of water, industrial action, shortage or rationing of fuel or other cause beyond our control. We reserve the right to restrict the movement of boats in the event of hazardous conditions.

We are not liable for death, personal injury or loss or damage to your property (including any motor vehicles left at the marina) or that of any passenger unless it is caused by our negligence or wilful default.

Goods Hire Boat Company Limited